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Guidance

Why Small Businesses Should Choose a VoIP Provider over a Cell Phone for Communication

Small businesses often face the challenge of finding effective and cost-efficient ways to communicate with their customers and employees. In today’s world, where remote work

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March 21, 2023 No Comments
growth
Guidance

How a Voice over IP System Can Help Your Small Business Grow

In today’s fast-paced business environment, communication is key. If you’re running a small business, it’s critical to have a reliable and efficient communication system in

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March 14, 2023 No Comments
Cyber Security
Security

Why Using Text Messages for Two-Factor Authentication is a Security Risk

Two-factor authentication (2FA) is a security process that requires users to provide two forms of identification to access an account. One of the most common

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March 3, 2023 No Comments
cassettes, collection, audio-5148645.jpg
Guidance

Making Wait Time Worthwhile: The Importance of Hold Music for Your Business Phone System

In today’s fast-paced business world, communication is key to success. Customers expect businesses to be available whenever they need them, and this includes over the

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February 28, 2023 No Comments
efax
Guidance

A Primer for eFax: What it is, How it Works, and its Benefits.

In today’s fast-paced world, businesses and individuals require quick, secure, and reliable communication methods. The traditional method of sending faxes via a fax machine has

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February 24, 2023 No Comments
efax
Guidance

Advantages of eFax vs Traditional Fax: Why Your Business Should Make the Switch

In today’s digital age, faxing has become an essential part of many businesses, particularly those in the healthcare, legal, and financial industries. While traditional faxing

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February 21, 2023 No Comments
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Guidance

The Vital Role Voice over IP (VoIP) Plays in Disaster Recovery

Disasters, both natural and man-made, can strike at any time and without warning. Whether it’s a hurricane, earthquake, cyberattack, or other catastrophic event, organizations need

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February 16, 2023 No Comments
Auto Attendant
Guidance

Auto Attendants vs Answering Services: Which is Right for Your Business?

An Auto Attendant and an answering service are two different ways to handle incoming calls to a business. An Auto Attendant is an automated system

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February 14, 2023 No Comments
call queue
Guidance

Maximizing Call Efficiency: Understanding the Different Types of Call Queues for Your Phone System

Call queues are an essential component of any phone system, as they allow organizations to manage incoming calls efficiently and effectively. Call queues are used

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February 10, 2023 No Comments
call queue
Guidance

Call Queues and Making Your Business Phones Better

Call queues play a crucial role for businesses that heavily rely on phone communication to serve clients and manage operations. They enable companies to efficiently

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February 7, 2023 No Comments
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