Voipcom Pricing
Simple monthly pricing for phones, messaging, IT, and AI
Know what you'll pay every month. No hidden fees. No surprises. Start with the service you need now — Voice, Messaging, Managed IT, or Voipcom AI — and add the rest when you're ready.
- Voice $35/seat
- Messaging from $35
- Fully Managed IT $150/seat
- HIPAA add-on +$50/seat
- Voipcom AI from $30/seat
- Phoenix & Denver
Telecom
Phones & Messaging
Modern business voice and compliant texting, with porting, setup, and support handled by a local team.
Voice
The complete business phone system.
$35 /month per seat
- Unlimited US calling
- Desktop & mobile apps
- Auto-attendants & call routing
- Voicemail-to-email
- eFax included
- Number porting handled for you
Messaging
Business texting on your existing number.
$35 /month starting
- Unlimited incoming messages
- 1,000 outgoing included
- MMS support
- Text blasting & scheduled sending
- Missed-call TextBack
- 10DLC carrier registration done for you
Telecom add-ons
Additional Phone Numbers
$5/mo
Local or toll-free, added in minutes.
Unlimited Call Recording
$10/mo
Every call recorded with retention controls.
Analytics
$10/mo
Volume, answer rates, and team dashboards.
Desk Phones
rent from $4/mo
Or buy outright — see the product catalog.
MSP
Managed IT & Security
Your IT department for a flat per-seat price: monitoring, help desk, patching, and a security stack that holds up.
Fully Managed
Complete IT and cybersecurity, one number.
$150 /month per seat
- Proactive 24/7 monitoring
- Unlimited help desk support
- Patch management with reporting
- ZeroTrust security platform
- Backup & recovery management
- vCIO strategy & quarterly reviews
Co-Managed IT
Our tools and bench beside your internal IT team.
Custom quoted to fit
- Enterprise RMM & patching stack
- Help desk overflow routing
- Senior-engineer escalation bench
- Security operations support
- Project muscle when you need it
- Scope that grows or shrinks with you
MSP add-ons
HIPAA Compliance
+$50/seat/mo
HIPAA-aware configuration, agreements, and controls across your stack.
Backup Internet
quoted per site
Automatic LTE/5G failover that keeps phones and payments online.
AI
Voipcom AI
The intelligence layer on top of your phones: every call transcribed, scored, coached, and synced to your CRM.
Voipcom AI Platform
The full coaching engine for call-handling teams.
$30 /month per seat, from
- Every call transcribed & scored
- Per-call & per-agent coaching
- Weighted leaderboard & awards
- 29 content alerts in 8 categories
- Chrome extension beside your CRM
- 15+ CRM integrations
AI Summaries
Just the notes: summaries without the coaching suite.
$15 /user per month
- Automatic call summaries
- Action items extracted
- Sentiment detection
- Email & PDF delivery
- CRM sync included
- Upgrade path to the full platform
AI Receptionist
A 24/7 front-line agent on your number.
Custom quoted per call volume
- Every call answered, day and night
- Appointment booking into your calendar
- Smart routing & human escalation
- FAQ handling in your voice
- Post-call text follow-ups
- Full transcripts & analytics
The decision helper
Which plan fits your business?
Match your situation, not a feature list. Every path can add the others later.
Voice — $35/seat
Choose it if
- You need business phone service with desktop & mobile apps
- You want unlimited US calling, routing, and voicemail-to-email
- You want eFax included and porting handled for you
See the plan
Messaging — from $35
Choose it if
- You need business texting on your existing number
- You want MMS, text blasting, and scheduled sending
- You want missed calls answered with an automatic text
See the plan
Fully Managed — $150/seat
Choose it if
- You want IT and cybersecurity handled completely
- You want unlimited help desk, patching, and ZeroTrust
- You want backup managed and strategy reviewed quarterly
See the plan
Co-Managed — custom
Choose it if
- You already have internal IT that needs tools and backup
- You want an escalation bench and project muscle on call
See the plan
+ HIPAA add-on — $50/seat
Choose it if
- You operate in healthcare or handle regulated data
- You need HIPAA-aware configuration, agreements, and controls
See the plan
Voipcom AI — from $15
Choose it if
- You want automatic call summaries from $15/user
- You want scoring and coaching from $30/seat
- You want notes landing in the CRM automatically
See the plan
Row by row
Compare the core plans
Each plan does a different job. A dash means it's not in that plan — we'd rather leave a blank than stretch a checkmark.
| What's included | Voice | Messaging | Fully Managed | AI Platform |
|---|---|---|---|---|
| Monthly price | $35/seat | from $35 | $150/seat | from $30/seat |
| Best fit | Business calling | Business texting | IT & security | Call intelligence |
| Unlimited US calling | Included | Not included | Not included | Not included |
| Desktop & mobile apps | Included | Not included | Not included | Not included |
| Business SMS / MMS | Not included | Included | Not included | Not included |
| eFax | Included | Not included | Not included | Not included |
| Call recording | add-on $10/mo | Not included | Not included | Not included |
| Unlimited help desk | Not included | Not included | Included | Not included |
| Patch management | Not included | Not included | Included | Not included |
| ZeroTrust platform | Not included | Not included | Included | Not included |
| Backup management | Not included | Not included | Included | Not included |
| HIPAA-aware add-on | Not included | Not included | +$50/seat | Not included |
| Call transcripts & scoring | Not included | Not included | Not included | Included |
| Coaching & leaderboard | Not included | Not included | Not included | Included |
| CRM sync | Not included | Not included | Not included | Included |
Messaging beyond the included 1,000 outgoing texts is usage-based, at a rate set in your quote. Scroll sideways to see all four plans.
Most businesses mix
Common stacks, one bill
Few businesses need exactly one thing. These are the combinations we quote most — always itemized, never bundled into mystery math.
Phones + Messaging
One number for calls and texts — the full front-desk kit.
Phones + Voipcom AI
Every call answered, then summarized, scored, and synced.
Fully Managed IT + Voice
The whole stack under one partner — phones and the network they run on.
HIPAA add-on + Voice + secure email
For practices that need HIPAA-aware controls across phones, IT, and email.
Running a combination we didn't list? Schedule a demo
Plain English
What the pricing words mean
- Per seat
- One user, one price. Ten people who use the service = ten seats.
- Monthly
- Billed month to month, per seat — no long-term contract required.
- Starting / from
- The base plan price. Anything beyond it is itemized in your written quote.
- Custom / quoted
- Co-Managed IT, AI Receptionist, and Backup Internet depend on your environment — we scope them and commit to an exact figure.
- Hardware is separate
- Desk phones are optional: rent from $4/mo or buy outright in the product catalog. Apps are included with Voice.
Phone hardware
Yealink desk, cordless, and conference phones plus headsets — buy outright or rent from $4/mo, provisioned and supported.
Browse the product catalogThe AI layer
Summaries, scoring, coaching, the manager portal, AI receptionist, and the Chrome extension — priced above, explained in full on the AI page.
Explore Voipcom AIPricing is only part of the decision — see what clients say about the support behind it.
FAQ
The fine print, out loud
Do you handle number porting?
Yes. We manage the entire port from your current carrier, coordinate cutover timing with you, and most businesses are live within a week. Your numbers never change.
Can I mix categories — phones from Telecom, security from MSP, AI on top?
That is the point of one partner. Most clients start with Voice, add the AI layer, and move IT over when their current contract ends. Everything lands on one bill.
Do I have to buy new phones?
No. Desk phones are optional (the mobile and desktop apps are included), and when you want hardware you can buy it outright or rent it monthly from our product catalog, starting at $4/month per phone.
What does Fully Managed actually include?
It is your IT department for a flat per-seat price: monitoring, unlimited help desk, patching, the ZeroTrust security platform, backup management, and strategy reviews, alongside your Voipcom phones.
Does the HIPAA add-on make my business HIPAA compliant?
No product makes a business compliant by itself — compliance also lives in your processes. The +$50/seat add-on provides HIPAA-aware configuration, agreements, and controls across your stack, designed for organizations with HIPAA requirements.
Can I add the AI to phones I already have with you?
Yes. Voipcom AI rides on top of your existing Voipcom voice service. Most teams are seeing summaries and scores the same week they turn it on.
Is there a setup fee or long-term contract?
Pricing is month-to-month per seat and quoted transparently before you sign anything. Talk to sales for the exact quote for your seat count and add-ons.
Want an exact quote? Call (480) 571-4454 or send us your seat count.
Get your exact number
Know what your business technology should cost
Tell us your seat count and which categories you need; we'll quote it transparently, in writing.
- Compare Voice, Messaging, IT, and AI plans
- Confirm seat counts and add-ons
- Review hardware buy-vs-rent options
- An itemized monthly quote, down to the last add-on