When the internet dies, your business should not
Your phones, payments, and apps all assume the internet is up. Voipcom backup internet adds automatic cellular failover that kicks in within seconds of an outage, so a cut fiber line becomes a footnote instead of a closed-for-business sign.
How it works
From first call to fully handled
No rip-and-replace projects. We meet your stack where it is.
Spec
We check cellular coverage at your address and size the failover for what must survive: phones first, payments next, then everything else.
Install
The failover appliance (the RabbitRun units we deploy) goes inline with your network, configured to switch automatically, no human in the loop.
Test monthly
Failover that is never tested is a hope. We verify it regularly and get alerted the moment it engages for real.
Why it matters
One ISP is a single point of failure for everything
Modern offices put everything on the wire: VoIP calls, card payments, EHRs, cloud files. When the only circuit fails, revenue stops, and outages always pick the worst day.
Failover appliances (like the RabbitRun units we deploy) watch your primary circuit and switch to LTE/5G automatically, prioritizing the traffic that keeps you in business: phones first, payments next. When the primary recovers, it switches back. Nobody has to touch anything.
Seconds
to automatic failover
Voice-first
calls prioritized during outages
POS-safe
card payments keep clearing
Monitored
we see the failover before you call
What we offer
Continuity in a small box
Installed, configured, and watched by the team that runs your phones.
Automatic LTE/5G Failover
Cellular backup engages in seconds, with no manual switching.
Voice Prioritization
QoS keeps calls clean on the backup link instead of fighting Netflix for bandwidth.
POS Continuity
Payment terminals stay online, so checkout never stops.
Outage Alerting
We get alerted on failover and chase your ISP while you keep working.
Monthly Testing
Failover that is never tested is a hope, not a plan; ours is verified.
Multi-Site Options
Standardized continuity across every location you run.
The difference
One ISP vs automatic failover
Why partner with Voipcom
Continuity from your phone company
- We feel your outages first, so we engineered the fix
- One vendor for the circuit, the failover, and the phones on it
- Flat monthly pricing, no surprise data bills
- Local install crews in both metros
FAQ
Common questions
How fast does failover happen? +
Seconds, automatically. Active calls may blip; new calls and payments flow immediately on the cellular link, and failback to the primary is automatic too.
Is the backup fast enough to actually work on? +
It’s engineered for continuity, not movie streaming: QoS puts phones and payments first, so the business-critical traffic feels normal while bulk traffic waits.
Do we pay for cellular data we don’t use? +
No surprise data bills, the service is flat monthly, and the link is for outages and testing, not daily traffic.
Does this work at multiple locations? +
Yes, multi-site businesses standardize the same appliance and policy at every location, monitored centrally by us.
From the blog
Related reading
Deeper dives from the Voipcom team on this topic.
Make outages boring
Tell us your address and ISP; we will spec the failover that fits.