Guidance
The Benefits of Call Parking
Call parking is a telephony feature that allows an incoming call to be placed on hold at a particular extension, or “parking spot,” so that
January 4, 2023
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Text Messaging Marketing Tips
Text messaging marketing can be an effective way to reach and engage with customers in a timely and personal manner. By sending targeted and relevant
December 29, 2022
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How to Support Remote Workers on Your Phone System
Having remote workers in your business is now normal. The issues is how to support remote workers on your phone system. You may have an
December 21, 2022
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9 Tips to Secure Your Business in 2023
The threat to your business is real. Criminals are using a multitude of techniques to steal your businesses money and data, electronically. Criminals are attacking
December 14, 2022
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Don’t Get Hooked!
Cyber criminals are trying to lure you in continually, with a variety of attacks. Businesses are under a continual onslaught of attacks from cyber criminals.
December 8, 2022
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5 Security Tips for the Holiday Season
As we move into holiday shopping season, the scammers and hackers are hard at work trying to steal your information. We at Voipcom have come
November 30, 2022
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Effective Business Texting
Text messaging with a business is rapidly becoming a mainstream communication channel. Many of your potential clients may have already even sent a text message
October 19, 2022
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Customer Service Vs Self Service in Telecom
Anyone that has dealt with any large technology organization (Google, Microsoft, etc) know that they provide self service not customer service. When it comes to
October 19, 2022
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How to Effectively setup an Auto Attendant (IVR)
When a customer calls your business, a few actions can occur. The most standard option is to ring a phone or a group of phones
July 24, 2022
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