Chatbox to SMS

Seamlessly move website chat conversations with prospects and customers to SMS on their mobile devices, where it suits them most.

Always on.

Boost your website lead conversion rates and customer response times by capturing all inquiries 24/7.

Convert and close.

Speed up your sales cycle and win more business by staying connected with your prospects and customers.

Easy-to-use inbox.

Manage inquiries and track leads in one central spot. Easily send and receive replies from your MessageMedia inbox.

The key features.

Continue conversations with customers on their mobile phones after they have closed their browser, and create a customizable auto-response so you don’t keep them waiting in the meantime.

Cut through with SMS

By capturing mobile numbers upfront, cut through with customers and continue a two-way conversation with them on their mobile device.

Customise and personalize

Customise the Chatbox to suit your business needs before adding to your website. Incorporate your branding by changing the colors.

Automate your response

Create tailored auto-responders on Chatbox to acknowledge customer inquiries, manage response times, and provide opening hours. Set up your first automatic SMS to let your prospect know you’ll follow up soon.

Real time central inbox

Communicate with customers and prospects through MessageMedia’s real time inbox. Easily manage active inquiries, track conversation history, and archive any closed conversations.

 

Sending replies to website inquiries as a text message ensures your recipients can conveniently continue the conversation, even when they’re on the go.

Customer service and support.
Quickly follow up on questions, comments, and concerns without having to keep your customers at their desktop.
Quotes and pricing inquiries.
Reply to leads in a convenient and engaging way. Keep communication open even when you’re offline.
Lead generation.
Capture new leads from website visitors when they’re most engaged, and manage them from your inbox.
Appointment bookings.
Allow patients and clients to enquire about your opening hours or text them about appointment availability.
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MMS
Increase engagement by adding a picture or a GIF to your messages.
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Mobile landing pages
Stand out even more – send a personalized mobile landing page from your text message.
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Email to SMS
 Turn your emails into text messages, and stay efficient on the go. Easy.