Sean Fairchild

Promotional graphic showing Voipcom’s new AI-powered Call Assistant and CRM Sync feature. The image displays a mobile call interface with an AI summary and a synced CRM activity log, with logos for Zoho, Pipedrive, HubSpot, Microsoft Dynamics 365, and Zendesk.

Your Calls Just Got Smarter: Introducing Voipcom’s AI Call Assistant + CRM Integration (Beta)

Hey there, Voipcom users! Get ready to have your minds blown. We’ve been working tirelessly behind the scenes to bring you something truly awesome, and it’s finally here in Beta: our brand new AI Call Assistant + CRM Integration! We know your time is precious, and staying on top of every customer interaction can be …

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Abstract digital artwork showing AI-enhanced VoIP technology, with glowing blue and green sound waves transforming into a connected neural network on a clean, modern background.

Your Phone System Just Got Superpowers: Meet AI-Powered VoIP in 2025!

Remember the bad old days of business calls? Maybe getting stuck on hold listening to truly questionable music, or trying desperately to remember details from a call you had last week? Ugh. Then came VoIP (Voice over Internet Protocol), the cool tech that let us make calls over the internet, saving cash and giving us …

Your Phone System Just Got Superpowers: Meet AI-Powered VoIP in 2025! Read More »

A vector illustration depicting a split-screen scene. The left side showcases a chaotic office environment with scattered papers, broken electronic devices, and panicked faces. The right side contrasts with a modern, organized office space where a diverse team of professionals works with sleek technology, exuding calmness and efficiency.

10 Signs Your Business Needs Managed IT Support

Let’s be honest—technology can be a pain. One minute everything is humming along, and the next your Wi-Fi crashes during a Zoom call with your biggest client. Sound familiar? If you’re constantly putting out IT fires or leaning on that one “tech-savvy” employee to fix everything from printers to security issues, it might be time …

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Illustration comparing break-fix IT support and managed IT services, showing a frustrated user with broken tech on one side and a calm professional with secure, efficient systems on the other.

Break-Fix vs. Managed IT: What’s Better for Your Business?

 Let’s talk about something every small business eventually runs into—tech headaches. You know the drill: your Wi-Fi drops during a Zoom call, your computer suddenly won’t turn on, or you get hit with a suspicious email that turns out to be a phishing attempt. That’s when you call your “IT guy” or a local tech …

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Futuristic medical office with sleek, high-tech equipment, featuring digital eFax data floating between devices, symbolizing seamless electronic faxing and efficient healthcare communication.

How eFax Can Revolutionize Medical Office Workflows

Medical offices deal with mountains of paperwork daily, from patient records to insurance forms, lab results, and more. Traditionally, much of this documentation has been handled through clunky, outdated fax machines that are prone to paper jams, transmission errors, and security vulnerabilities. Enter eFax—an electronic fax solution that modernizes how medical offices handle communication and …

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Cartoon of a business owner at a desk, looking shocked at their phone with a funny mind-blown explosion graphic behind them, representing fast and hassle-free VoIP 10DLC compliance setup.

Why Your Business is Struggling with VoIP Texting — and How Voipcom Can Fix It Fast

Texting from your VoIP system should be easy, right? Unfortunately, for many businesses, it has become a frustrating roadblock due to 10DLC compliance issues and the red tape of dealing with major carriers. At Voipcom, we talk to businesses every day who are running into these exact problems: unapproved campaigns, delayed message delivery, or worse …

Why Your Business is Struggling with VoIP Texting — and How Voipcom Can Fix It Fast Read More »

A satirical illustration of AI security risks in medical and legal offices. A doctor looks frustrated as a mischievous AI robot gleefully spills patient records and legal documents into a trash bin. Warning signs, cybersecurity symbols, and floating documents emphasize data breaches and compliance concerns in healthcare and law.

ChatGPT is Transforming Medical and Legal Offices—But Security Risks Can’t Be Ignored

AI tools like ChatGPT are changing how medical and legal offices operate, offering faster documentation, research, and client communication. From automating appointment scheduling and legal contract review to assisting with medical records and case summaries, AI is becoming a powerful asset. However, AI also introduces serious security and compliance risks. Medical and legal professionals handle …

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Hand-drawn graphic novel-style illustration of a doctor reviewing a disaster recovery checklist in a medical office, with cybersecurity icons representing cloud backup, firewall, and VoIP security.

Actionable Steps to Assess and Improve Your Medical Office’s Disaster Recovery Plan

Why Every Medical Practice Needs a Strong Disaster Recovery Plan Imagine this: Your medical office faces a sudden ransomware attack, a critical server failure, or a natural disaster. Do you have a plan to recover? Will your team know exactly what to do to minimize downtime and prevent data loss? Disasters—whether cyber, natural, or human-induced—can …

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A cartoon of a shady-looking hacker wearing a hoodie with a nametag that says "Totally Your CEO." The hacker is holding a phone and smirking mischievously, sitting in front of a glowing computer screen in an office setting.

The Rise of AI-Powered Business Email Compromise (BEC) Scams – And How to Fight Back

AI is making business email scams terrifyingly real. Hackers now use AI to mimic executives’ writing styles and even clone their voices to trick employees into wiring money. Imagine getting a call from your CEO—except it’s not them. It’s a scam. Stay ahead by verifying requests, using multi-factor authentication, and training employees to spot red flags. 🚨 Don’t let AI scammers win!

Top-tier security: A locked gate standing guard over absolutely nothing. Hackers must be shaking in their boots.

Zero-Trust Architecture in 2025 – Why Legal Firms Must Adopt a Zero-Trust Model

In 2025, cyber threats aren’t just evolving—they’re mutating at an alarming pace. The traditional “castle and moat” security model, where everything inside the network is trusted, is officially obsolete. Cybercriminals know how to exploit perimeter-based security, and legal firms—often handling sensitive client data, financial records, and privileged communications—are prime targets. That’s where Zero-Trust Architecture (ZTA) …

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