Sean Fairchild

1980s-style pixel art of a frustrated businessman holding a red desk phone with distorted audio waves and text ‘Can you hear me now?’ highlighting poor call quality issues.

The Hidden Costs of Poor Call Quality (and How to Fix Them)

Missed words, awkward silences, and “Can you hear me now?” moments quietly drain revenue and reputation. Here’s how Arizona and Colorado businesses can identify, prevent, and permanently fix VoIP call-quality issues. Why Call Quality Matters More Than You Think When customers can’t hear you—or you can’t hear them—every second of distortion increases handling time, frustrates …

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Pixel art scene of a relaxed office at sunset. A person in a hoodie sits in front of a glowing CRT monitor that reads "Notes Complete," sipping coffee while looking out at a pixelated city skyline. A cat naps on paperwork nearby, capturing a calm post-call vibe.

Post Call Vibes: How Voipcom AI Is Changing the Game for Health Insurance Brokers

Post Call Vibes: How Voipcom AI Is Changing the Game for Health Insurance Brokers Picture this: You’ve just wrapped a 27-minute call with a Medicare prospect named Susan. You walked her through Advantage plans, answered questions about her late enrollment penalty, and reassured her that yes — she can keep her preferred doctor. Now comes …

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A stylized illustration of a vintage rotary phone on a mountain peak, with a cascade of golden coins flowing down the mountainside like an avalanche. The Denver skyline is visible in the valley below under a dramatic orange, purple, and gold sunset, all in a modern flat design style.

5 Ways Your Denver Business is Losing Money on Every Call (And How to Fix It for Free)

Every phone call to your Denver business represents an opportunity—but also a potential loss. While you’re focused on serving customers and growing your company, hidden inefficiencies in your communication system might be quietly draining your profits. From the bustling LoDo district to the thriving tech corridor, Denver businesses are discovering that their phone systems aren’t …

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An abstract digital visualization of glowing blue and purple audio waveforms transforming into organized blocks of text, symbolizing AI data analysis for call summarization.

Unlock the Power of Custom AI Call Summarization: Why Your Business Needs Tailored Prompts

Unlock the Power of Custom AI Call Summarization: Why Your Business Needs Tailored Prompts In today’s fast-paced business environment, every phone call contains valuable information that can drive decisions, improve customer relationships, and streamline operations. However, manually reviewing and summarizing hundreds or thousands of calls is simply not feasible for most organizations. This is where …

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Promotional graphic showing Voipcom’s new AI-powered Call Assistant and CRM Sync feature. The image displays a mobile call interface with an AI summary and a synced CRM activity log, with logos for Zoho, Pipedrive, HubSpot, Microsoft Dynamics 365, and Zendesk.

Your Calls Just Got Smarter: Introducing Voipcom’s AI Call Assistant + CRM Integration (Beta)

Hey there, Voipcom users! Get ready to have your minds blown. We’ve been working tirelessly behind the scenes to bring you something truly awesome, and it’s finally here in Beta: our brand new AI Call Assistant + CRM Integration! We know your time is precious, and staying on top of every customer interaction can be …

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Abstract digital artwork showing AI-enhanced VoIP technology, with glowing blue and green sound waves transforming into a connected neural network on a clean, modern background.

Your Phone System Just Got Superpowers: Meet AI-Powered VoIP in 2025!

Remember the bad old days of business calls? Maybe getting stuck on hold listening to truly questionable music, or trying desperately to remember details from a call you had last week? Ugh. Then came VoIP (Voice over Internet Protocol), the cool tech that let us make calls over the internet, saving cash and giving us …

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A vector illustration depicting a split-screen scene. The left side showcases a chaotic office environment with scattered papers, broken electronic devices, and panicked faces. The right side contrasts with a modern, organized office space where a diverse team of professionals works with sleek technology, exuding calmness and efficiency.

10 Signs Your Business Needs Managed IT Support

Let’s be honest—technology can be a pain. One minute everything is humming along, and the next your Wi-Fi crashes during a Zoom call with your biggest client. Sound familiar? If you’re constantly putting out IT fires or leaning on that one “tech-savvy” employee to fix everything from printers to security issues, it might be time …

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Illustration comparing break-fix IT support and managed IT services, showing a frustrated user with broken tech on one side and a calm professional with secure, efficient systems on the other.

Break-Fix vs. Managed IT: What’s Better for Your Business?

 Let’s talk about something every small business eventually runs into—tech headaches. You know the drill: your Wi-Fi drops during a Zoom call, your computer suddenly won’t turn on, or you get hit with a suspicious email that turns out to be a phishing attempt. That’s when you call your “IT guy” or a local tech …

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Futuristic medical office with sleek, high-tech equipment, featuring digital eFax data floating between devices, symbolizing seamless electronic faxing and efficient healthcare communication.

How eFax Can Revolutionize Medical Office Workflows

Medical offices deal with mountains of paperwork daily, from patient records to insurance forms, lab results, and more. Traditionally, much of this documentation has been handled through clunky, outdated fax machines that are prone to paper jams, transmission errors, and security vulnerabilities. Enter eFax—an electronic fax solution that modernizes how medical offices handle communication and …

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Cartoon of a business owner at a desk, looking shocked at their phone with a funny mind-blown explosion graphic behind them, representing fast and hassle-free VoIP 10DLC compliance setup.

Why Your Business is Struggling with VoIP Texting — and How Voipcom Can Fix It Fast

Texting from your VoIP system should be easy, right? Unfortunately, for many businesses, it has become a frustrating roadblock due to 10DLC compliance issues and the red tape of dealing with major carriers. At Voipcom, we talk to businesses every day who are running into these exact problems: unapproved campaigns, delayed message delivery, or worse …

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