Guidance Archives - Page 5 of 5

Maximizing SMS Communication: Tips for Effectively Using Links in Text Messages

SMS messaging is a popular means of communication for businesses and individuals to reach their target audience. In fact, in a survey conducted in May 2022 among business owners and marketing managers in the United States, 53.5 percent of participants cited that they initiated their adoption of text marketing due to its superior performance in …

Maximizing SMS Communication: Tips for Effectively Using Links in Text Messages Read More »

5 Benefits to Using a Text Auto Responder for Your Business

Guidance / By Sean Fairchild

A text auto responder can be a valuable tool for any business, large or small. Here are some of the benefits of using a text auto responder 1. Improved customer service With a text auto responder, you can provide quick and timely responses to common customer questions and concerns, even when you’re not available to …

5 Benefits to Using a Text Auto Responder for Your Business Read More »

parking deck, parking, car park-438415.jpg

The Benefits of Call Parking

Guidance / By Sean Fairchild

Call parking is a telephony feature that allows an incoming call to be placed on hold at a particular extension, or “parking spot,” so that it can be picked up from any phone within the same phone system. This can be particularly useful in a busy office setting where multiple employees may need to handle …

The Benefits of Call Parking Read More »

How to Support Remote Workers on Your Phone System

Guidance / By Sean Fairchild

Having remote workers in your business is now normal. The issues is how to support remote workers on your phone system. You may have an engineer in a different state, or a virtual assistant in another country. With a modern Unified Communications system your workers can function the same wherever they are. This guide will …

How to Support Remote Workers on Your Phone System Read More »

Customer Service vs. Self-Service in Telecom: Choosing the Right Partner for Your Business

Guidance / By VOIPCOM

In today’s tech-savvy world, where large technology organizations often prioritize self-service over customer service, the realm of telecommunications is no exception. When it comes to your business phones and communications, the choice between self-service and customer service can significantly impact your organization’s efficiency and effectiveness. In this blog, we’ll delve into the crucial considerations of …

Customer Service vs. Self-Service in Telecom: Choosing the Right Partner for Your Business Read More »

Guidance

Maximizing SMS Communication: Tips for Effectively Using Links in Text Messages

5 Benefits to Using a Text Auto Responder for Your Business

The Benefits of Call Parking

How to Support Remote Workers on Your Phone System

Customer Service vs. Self-Service in Telecom: Choosing the Right Partner for Your Business

Contact Us

Service Areas

Latest Blog Articles