Sean Fairchild

spam callers

Blacklisting Features and Auto Attendants: How to Reduce Spam Calls

Spam calls are a major nuisance for businesses and individuals alike. They can be time-consuming, annoying, and even fraudulent. However, there are a number of things you can do to reduce the number of spam calls you receive. One way to reduce spam calls is to use a blacklisting feature. A blacklisting feature allows you …

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Exploring the Pros and Cons of Different Office Internet Connectivity Options

Internet connectivity has become an essential requirement in any modern office environment. With the advancement of technology, there are several options available for internet connectivity. In this blog post, we will discuss the advantages and disadvantages of various office internet connectivity options, including fiber, coax, DSL, and wireless. We will also recommend which option is …

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advantages of voip phone system

The Importance of Time of Day Routing for Phone Systems

In the modern business landscape, effective communication is paramount. A phone system serves as a critical tool for businesses, facilitating the efficient management of incoming and outgoing calls. It plays a pivotal role in enhancing customer service and productivity. One invaluable feature within a phone system is “time of day routing,” which empowers businesses to …

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Why Small Businesses Should Choose a VoIP Provider over a Cell Phone for Communication

Small businesses often face the challenge of finding effective and cost-efficient ways to communicate with their customers and employees. In today’s world, where remote work and digital communication are becoming increasingly common, choosing the right communication solution is more critical than ever. Traditionally, small businesses have relied on cell phones for communication. However, with the …

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voice over ip business phone system

How a Voice over IP System Can Help Your Small Business Grow

In today’s rapidly evolving business landscape, efficient communication is the cornerstone of success. For small businesses, having a reliable and effective communication system is not just a necessity; it’s a strategic advantage. A Voice over IP (VoIP) system emerges as the ideal solution, catering to the specific needs of small businesses. In this article, we …

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text message authentication

Why Using Text Messages for Two-Factor Authentication is a Security Risk

In today’s digital age, security is paramount. Two-factor authentication (2FA) is a crucial security process that demands users provide two forms of identification to access their accounts. While text messages have commonly been employed as a method for receiving one-time codes to validate a user’s identity, it’s essential to understand the significant risks associated with …

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business phone system

Making Wait Time Worthwhile: The Importance of Hold Music for Your Business Phone System

In today’s bustling business environment, effective communication is the bedrock of success. Whether you’re dealing with customers, clients, or business partners, accessibility over the phone is non-negotiable. Yet, placing callers on hold is an unavoidable aspect of the phone interaction. It’s here that the importance of having an engaging hold music system, known as on-hold …

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efax

A Primer for eFax: What it is, How it Works, and its Benefits.

In today’s fast-paced world, staying connected and communicating efficiently is crucial for businesses and individuals alike. The days of traditional fax machines are fading into the past as digital technologies and the internet offer more convenient alternatives. One such alternative is eFax, a digital faxing solution that enables users to send and receive faxes online. …

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efax vs fax

Advantages of eFax vs Traditional Fax: Why Your Business Should Make the Switch

In today’s fast-paced, digital world, the way we communicate and share information has evolved drastically. While some may consider faxing an antiquated method, it remains a critical tool for various industries, including healthcare, legal, and finance due to the near 20 billion documents sent annually. However, the traditional fax machine is no longer the only …

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voip disaster recovery

The Power of VoIP in Disaster Recovery 

In an ever-changing world, the ability to adapt and recover swiftly from disasters is paramount for businesses. Whether it’s a natural catastrophe like a hurricane or a man-made cyberattack, organizations must have robust disaster recovery plans in place. One technology that stands out as a critical component of disaster recovery is Voice over Internet Protocol …

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