As we move into holiday shopping season, the scammers and hackers are hard at work trying to steal your information. We at Voipcom have come up with this list of 5 Security Tips to help you stay secure this holiday shopping season 1. Do not click suspicious links Hackers will do anything to get you …
Text messaging with a business is rapidly becoming a mainstream communication channel. Many of your potential clients may have already even sent a text message to your business number. If your business number is not text message enabled you would never even know this was occurring. Depending on the size and type of business there …
Anyone that has dealt with any large technology organization (Google, Microsoft, etc) know that they provide self service not customer service. When it comes to your business phones and communications, this can be a pitfall for your organization. When Selecting a Communications partner for your business make sure that you choose a company that provides …
When a customer calls your business, a few actions can occur. The most standard option is to ring a phone or a group of phones in your office and if nobody answers, the customer is sent to voicemail. Often times only a receptionist phone or specific employees for answering phones are rung. If your office …
How to Effectively setup an Auto Attendant (IVR) Read More »
