Texting that closes the loop on every missed call
Customers text first and answer texts fastest. Voipcom text-enables your existing business number with VoIP texting for two-way SMS and MMS, campaigns, and automated follow-ups, with carrier 10DLC registration handled for you.
How it works
From first call to fully handled
No rip-and-replace projects. We meet your stack where it is.
Register
We file your 10DLC carrier registration, brand, campaign, and consent language, so your messages actually deliver instead of getting filtered.
Text-enable
Your existing business number starts sending and receiving texts in the Voipcom apps, visible to the whole team.
Automate
Turn on TextBack for missed calls, appointment reminders, and scheduled campaigns, and watch the follow-ups send themselves.
Why it matters
If your business cannot text, customers move on
A missed call usually means a competitor gets the next one. Texting flips that: an automatic TextBack to a missed caller keeps the conversation alive while the moment is hot, and appointment reminders cut no-shows dramatically.
Carrier rules (10DLC) now require registered campaigns, consent language, and opt-out handling for business texting. We run compliant campaigns every day and set yours up correctly the first time, so deliverability never becomes a mystery.
$35
per month starting, 1,000 outgoing included
Unlimited
incoming messages
MMS
photos, files, and links supported
10DLC
carrier registration handled for you
VoIP Texting: SMS From Your Business Number
VoIP texting puts SMS on the same number your customers already call. Because the line lives on your VoIP phone system, every text — inbound or outbound — shows up in a shared team inbox instead of getting stranded on one employee’s personal cell. Reps can pick up a conversation where a colleague left off, and nothing walks out the door when someone changes phones.
It also unlocks the automations a phone-system text channel should have: an instant TextBack when a call is missed, appointment reminders that cut no-shows, and review requests that fire after a job closes. For richer messages, the same channel sends MMS — photos, quotes, and documents — covered in detail on our business MMS messaging page.
Inside the service
Every text, every missed call, one inbox
We text-enable your existing business number so the whole team sees every conversation in one shared inbox. Missed calls fire an instant TextBack, campaigns send on schedule, and 10DLC stays registered and compliant in the background.
- TextBack on every missed call
- 10DLC registered & compliant
- Shared inbox, full history
3,182
Messages sent · 30d
61%
TextBack reply rate
98.4%
Campaign delivery
7
Opt-outs honored
What we offer
Every way a business should text
From one-to-one conversations to scheduled campaigns, on your existing number.
Two-Way Business Texting
Real conversations from your main line, visible to the team, never lost on a personal phone.
TextBack for Missed Calls
Callers who hang up get an instant text, turning missed calls into captured leads.
Text Blasting & Scheduled Sending
Promotions, reminders, and announcements to segmented lists, scheduled in advance.
Chatbox-to-SMS
Website visitors start in a chat box and continue by text, so the lead survives leaving your site.
MMS Support
Send images, documents, and links when a plain text is not enough.
Compliance Built In
10DLC campaign registration, consent capture, STOP/HELP handling, and audit-friendly logs.
The difference
Personal-phone texting vs Business SMS
Most teams already text customers. The question is whether the business can see, scale, and defend it.
Why partner with Voipcom
Messaging from your phone company, not another silo
- One vendor for the number, the calls, and the texts
- Compliance and deliverability managed, not left to you
- Integrates with the Voipcom apps your team already uses
- Local Phoenix and Denver support when campaigns need help
FAQ
Common questions
Is VoIP texting the same as business SMS? +
They’re the same idea: VoIP texting means sending and receiving SMS and MMS from the business number that lives on your VoIP phone system, instead of a personal cell or a separate app. With Voipcom, the calls and the texts ride the same line and live in the same shared inbox.
Can we text from our existing business number? +
Yes, that’s the standard setup. We text-enable the main number your customers already know, so calls and texts share one identity.
Is business texting compliant? +
It is when it’s registered. Carriers now require 10DLC campaign registration, documented consent, and opt-out handling for business SMS. We file and manage all of it, the same program our own clients run on.
Can we send pictures and files? +
Yes, MMS is supported, photos, documents, and links, plus text blasting and scheduled sending for campaigns.
How fast can we be live? +
Text-enabling is quick; the carrier’s 10DLC review typically takes days, not weeks, and varies by carrier. We file it on day one so the clock starts immediately.
Does it work with the AI and automations? +
Yes. Missed-call TextBack, post-call follow-up texts, review requests, and chatbox-to-SMS all ride this same messaging service.
Explore related services
Part of a bigger system
These work together. Add what you need, managed by the same local team.
MMS Messaging
Send images, video, and documents by text from your business number.
Learn more →
Auto Attendants & IVR
Greet and route every caller with smart menus and after-hours handling.
Learn more →
CRM Integration
Click-to-dial and automatic call logging in the CRM you already use.
Learn more →
Automation
Trigger reminder texts, review requests, and follow-up sequences automatically.
Learn more →
From the blog
Related reading
Deeper dives from the Voipcom team on this topic.
Turn missed calls into conversations
See TextBack, campaigns, and two-way texting on your own number in a live demo.