Terms of Service for Voipcom Jobber Integration

Last updated: November 17, 2025

1. Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the Voipcom Jobber Integration, including any related features, services, or documentation (collectively, the “Integration”). The Integration is provided by Voipcom, LLC (“Voipcom”, “we”, “our”, or “us”).

By enabling, installing, configuring, or otherwise using the Integration in connection with your Jobber account, you (“Customer”, “you”, or “your”) agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Integration.

2. Relationship with Jobber

The Integration connects services provided by Voipcom with the Jobber platform through authorized interfaces and application programming interfaces (APIs).

The Integration is developed and operated by Voipcom, not by Jobber.
Jobber is a separate and independent service provider with its own terms, policies, and pricing.
Your use of Jobber is governed solely by your agreement with Jobber. Voipcom is not responsible for Jobber’s products, services, availability, or any changes made by Jobber to its platform or APIs.
Nothing in these Terms creates a partnership, joint venture, or agency relationship between Voipcom and Jobber.

3. Eligibility and Customer Account

To use the Integration, you must:

Have an active account in good standing with Jobber.
Have an active account or service agreement with Voipcom, if required for your specific deployment.
Be legally able to enter into binding contracts in your applicable jurisdiction.
Be authorized to grant Voipcom access to your Jobber account and data for the purposes described in these Terms.

4. Description of the Integration

The Integration is designed to connect Voipcom services (which may include VoIP, call logging, AI powered call summaries, and related features) to Jobber, in order to create or update records such as:

Client notes, job notes, or visit notes.
Activity logs associated with clients, jobs, or requests.
Call metadata, call outcomes, or AI generated summaries of calls or messages.
Other Jobber entities or custom fields as configured by you.

The specific features enabled for your account may vary based on configuration, package selection, and technical capabilities at the time of implementation.

5. Changes to the Integration and Terms

We may update or modify the Integration, its features, or these Terms at any time. We will provide notice of material changes by posting updated Terms or through reasonable communication channels.

Your continued use of the Integration after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Integration and disconnect it from your Jobber account.

6. Access and Use

Subject to these Terms, Voipcom grants you a limited, non exclusive, non transferable, revocable license to access and use the Integration for your internal business purposes.

You agree that you will not:

Use the Integration in any manner that violates applicable law, regulation, or industry rules.
Attempt to access or use the Integration in a way that circumvents rate limits, security controls, or technical restrictions.
Reverse engineer, decompile, or disassemble any part of the Integration, except where such restriction is prohibited by law.
Use the Integration to build a competing product or service that is substantially similar.
Interfere with or disrupt the operation, integrity, or performance of the Integration or any related systems.

7. Customer Responsibilities

7.1 Configuration and Mapping

You are responsible for configuring the Integration for your organization, including field mapping, workflows, and data routing. You are responsible for verifying that:

Data from Voipcom is being written to the correct Jobber clients, jobs, requests, or other records.
Any automations or triggers in Jobber that rely on Integration data behave as intended.
Access and permissions are restricted to appropriate team members.

7.2 Consent and Call Recording

If you use the Integration with recorded calls, call transcripts, or AI generated summaries, you are responsible for:

Obtaining all necessary consents from callers, customers, and team members as required by applicable law, including call recording and AI processing disclosures.
Ensuring that your call scripts, notices, and policies comply with telephone, privacy, and consumer protection laws (for example, but not limited to, TCPA, state call recording laws, and similar regulations where applicable).
Ensuring that sensitive or regulated data is handled in accordance with your internal policies and legal obligations.

7.3 Compliance

You are solely responsible for ensuring that your use of the Integration complies with:

All applicable laws and regulations in the jurisdictions where you operate or where your customers are located.
Your own agreements and policies with employees, contractors, and customers.
Your agreement and any usage limits with Jobber.

8. Data, Privacy, and Security

8.1 Data Processed by the Integration

To function properly, the Integration may access, transmit, store, and process information such as:

Jobber data (for example, client names, contact details, job information, notes, and identifiers).
Voipcom data (for example, call logs, caller identifiers, timestamps, and internal identifiers).
AI generated content (for example, summaries, classifications, tags, or suggested action items).

8.2 Ownership of Data

As between you and Voipcom, you retain ownership of the data you provide or that is collected from your accounts (“Customer Data”). Voipcom does not claim ownership of your Customer Data, but you grant Voipcom the limited rights necessary to operate, maintain, and improve the Integration, as described in these Terms.

8.3 Use of Data

Voipcom may use Customer Data for the following purposes:

Providing, operating, and maintaining the Integration and related services.
Improving accuracy, reliability, and performance of AI and automation features (in accordance with our privacy and security practices).
Monitoring and preventing fraud, abuse, security incidents, or technical issues.
Aggregating or anonymizing data for analytical and benchmarking purposes in a way that does not identify you or your customers.

8.4 Data Protection

Voipcom will use reasonable technical and organizational measures designed to protect Customer Data against unauthorized access, loss, or disclosure. No system can be completely secure, and you acknowledge that you share responsibility for security by maintaining appropriate access controls, passwords, and configurations for both Voipcom and Jobber accounts.

8.5 Retention and Deletion

Voipcom may retain Customer Data for as long as necessary to provide the Integration and to fulfill the purposes outlined in these Terms, or as required by law. Upon disconnection of the Integration or termination of your Voipcom services, Voipcom may delete or anonymize Customer Data relating to the Integration, subject to any legal retention obligations.

9. Third Party Services and Dependencies

The Integration depends on the availability and proper functioning of third party services, including Jobber, telephony providers, AI services, and hosting providers. Voipcom does not control and is not responsible for:

Any changes Jobber makes to its APIs, webhooks, authentication, or data models.
Outages, disruptions, or degradation in Jobber or other third party services.
Actions or omissions of third party providers.

Changes in third party services may impact the performance or features of the Integration. Voipcom will use reasonable efforts to adapt to material changes, but has no obligation to maintain specific features or behaviors where third party changes prevent or limit them.

10. Fees and Billing

The Integration may be included in your existing Voipcom service plan or may be subject to separate fees, as described in your Voipcom order or service agreement. Any applicable fees, payment terms, and billing policies will be specified in your agreement with Voipcom and are incorporated by reference into these Terms.

You are responsible for:

All fees charged by Jobber for your use of the Jobber platform and APIs.
Any telephony, data, or network charges from your carriers and internet service providers.

11. Intellectual Property

Voipcom and its licensors retain all rights, title, and interest in and to the Integration, including any software, interfaces, documentation, logos, and other materials provided by Voipcom, as well as any improvements, derivatives, or modifications.

Except for the limited license expressly granted in these Terms, no rights are granted to you under any intellectual property rights owned or controlled by Voipcom or its licensors.

12. Confidentiality

Each party may receive confidential or proprietary information from the other party in connection with the Integration (“Confidential Information”). Each party agrees to:

Use the other party’s Confidential Information only for purposes of performing obligations or exercising rights under these Terms.
Protect the other party’s Confidential Information using at least reasonable care.
Not disclose the other party’s Confidential Information to any third party except to employees, contractors, or advisors who have a need to know and are bound by confidentiality obligations at least as protective as those in these Terms.

Confidential Information does not include information that is or becomes generally known without breach of these obligations, was lawfully known to the receiving party before disclosure, is independently developed without reference to the Confidential Information, or is lawfully received from a third party without restriction.

13. Term and Termination

These Terms remain in effect while you use the Integration. Either party may terminate your access to the Integration:

By disconnecting the Integration from your Jobber account.
By providing written notice to the other party, subject to any applicable master service agreement or subscription term you may have with Voipcom.
Immediately, if the other party materially breaches these Terms and does not cure the breach within a reasonable period after notice.

Upon termination or disconnection:

Your license to use the Integration ends immediately.
Voipcom may disable or remove access to the Integration.
Voipcom may retain, delete, or anonymize Customer Data in accordance with Section 8.5.

14. Disclaimers

To the maximum extent permitted by law, the Integration is provided “as is” and “as available” without any warranty of any kind, whether express, implied, or statutory. Voipcom specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non infringement, as well as any warranties arising out of course of dealing or usage of trade.

Without limiting the above, Voipcom does not warrant that:

The Integration will be uninterrupted, error free, or secure.
AI generated content will be accurate, complete, or suitable for any particular purpose.
The Integration will continue to function in the same manner if Jobber or other third parties change their APIs, services, or policies.

15. Limitation of Liability

To the maximum extent permitted by law, in no event will Voipcom be liable for any:

Indirect, incidental, special, consequential, or punitive damages.
Loss of profits, revenue, business, data, or goodwill.
Business interruption or costs of substitute services.

In all cases, Voipcom’s total aggregate liability arising out of or relating to the Integration and these Terms will be limited to the greater of:

The amount you paid specifically for the Integration during the twelve (12) month period immediately preceding the event giving rise to the claim, or
One hundred United States dollars (USD 100).

These limitations apply to any theory of liability, whether based on contract, tort, negligence, strict liability, or otherwise, and even if Voipcom has been advised of the possibility of such damages.

16. Indemnification

You agree to indemnify, defend, and hold harmless Voipcom and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the Integration in violation of these Terms or applicable law.
Your failure to obtain required consents for call recording, AI processing, or data sharing.
Any content, configuration, or instructions you provide that cause the Integration to create, modify, or delete Jobber records.

17. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the state or jurisdiction where Voipcom is organized, without regard to its conflict of laws rules, unless a different governing law is specified in your master service agreement with Voipcom.

Any disputes arising out of or relating to these Terms or the Integration will be resolved in the courts located in the applicable jurisdiction identified above, unless otherwise agreed in writing or required by law.

18. Export Compliance

You may not use or access the Integration in violation of any export, sanctions, or other trade laws and regulations. You represent that you are not located in, organized under the laws of, or ordinarily resident in any jurisdiction that is subject to comprehensive sanctions and that you are not a person or entity prohibited from receiving services under applicable sanctions or export control laws.

19. Miscellaneous

Entire Agreement. These Terms, together with any applicable service order or master service agreement between you and Voipcom, constitute the entire agreement between you and Voipcom regarding the Integration.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver. Voipcom’s failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without Voipcom’s prior written consent. Voipcom may assign these Terms in connection with a merger, acquisition, sale of assets, or corporate reorganization.

Notices. Notices to Voipcom related to these Terms or the Integration should be sent in writing to the contact details below.

20. Contact Information

If you have any questions about these Terms or the Integration, please contact:

Voipcom, LLC
Business Address Line 1
Business Address Line 2
Email: support@voipcom.ai
Website: https://voipcom.ai

Terms of Service – Voipcom Jobber Integration