Backup and disaster recovery that actually restores
A backup nobody tests is a guess. Voipcom delivers managed backup and disaster recovery for Phoenix and Denver companies: verified backups, tested restores, defined RTO/RPO, and a documented plan to get you running again after ransomware, hardware failure, or a building you can’t enter.
How it works
From first call to fully handled
No rip-and-replace projects. We meet your stack where it is.
Assess
We inventory what you’re protecting today, find the gaps and failing jobs, and set realistic RTO/RPO targets for each system in writing.
Protect
Managed backups roll out across endpoints, servers, and Microsoft 365, with immutable off-site copies and a documented continuity plan.
Verify
We run scheduled test restores and monitor every job, so recovery time is a number you’ve proven, not a number you hope is true.
Why it matters
Most “backups” fail at the only moment that matters
Plenty of businesses have a backup running somewhere, until they need it. Then the job has been silently failing for months, the restore takes three days nobody can afford, or ransomware encrypted the backups along with everything else. The first real test of a backup should never be the disaster itself.
Real backup and disaster recovery is a managed discipline, not a setting. We back up on a schedule that matches how fast your data changes, keep immutable copies ransomware can’t touch, and actually test restores so recovery time is a number you’ve seen, not a hope. When something goes wrong, you’re following a plan instead of improvising.
Tested
restores verified, not just backups run
RTO/RPO
recovery targets defined in writing
Immutable
copies ransomware can’t encrypt
Monitored
we catch a failed job before you do
What is business continuity, and how does it relate to disaster recovery?
Business continuity is the bigger picture: keeping your business operating, or getting it back fast, when something disrupts it. Disaster recovery is the technical core of that plan, focused on restoring data and systems. A continuity plan also answers the human questions, such as who declares an incident, where the team works if the office is unreachable, and what order systems come back in so the most critical work resumes first.
For an SMB, that doesn’t need to be a binder nobody reads. Voipcom builds a practical, documented continuity plan tied to real recovery targets, then keeps it current as your systems change. Paired with managed backups and, where it fits, automatic internet failover, it turns a worst-case day from an existential threat into a sequence of steps you’ve already rehearsed.
What we offer
What managed BDR actually covers
Backups designed, verified, and recovered by the team that runs your IT.
Managed, Verified Backups
Endpoints, servers, and Microsoft 365 backed up on a schedule, with every job monitored and failures chased down for you.
Tested Restores
We run real restores on a cadence, because a backup is only real when it brings the data back, not when the job says “success.”
Ransomware Recovery
Immutable, off-site copies that attackers can’t encrypt or delete, so a ransomware hit becomes a restore instead of a payment.
Defined RTO & RPO
Clear recovery-time and recovery-point targets per system, so everyone knows how fast you’re back and how much data is at risk.
Business Continuity Planning
A documented plan covering who does what, in what order, when a server, a site, or the whole office goes down.
Local & Off-Site Copies
A fast local copy for everyday restores plus encrypted off-site copies for the site-loss scenarios, following the 3-2-1 rule.
The difference
A backup job vs real disaster recovery
Most businesses have the first. Surviving a bad day takes the second.
Why partner with Voipcom
Recovery from the partner that runs your IT
- One vendor for the backups, the network, and the phones on it
- Restores tested by us, not left for you to discover under pressure
- Plans built for legal, healthcare, insurance, and accounting offices
- Local Phoenix and Denver hands when you actually need to recover
FAQ
Common questions
What is backup and disaster recovery (BDR)? +
Backup and disaster recovery is the combination of keeping reliable copies of your data and having a tested plan to get systems running again after something goes wrong, whether that’s ransomware, a dead server, accidental deletion, or losing access to your building. Backup is the copy; disaster recovery is the verified ability to restore from it within a time your business can survive. Voipcom manages both as one service.
How is this different from backup internet? +
They solve different problems. Backup and disaster recovery protects your data and gets systems restored after a failure. Backup internet keeps you connected when your primary circuit goes down, using automatic cellular failover so phones and payments stay online. Most businesses need both, and we run them as one continuity strategy.
Can you recover us from a ransomware attack? +
Yes, that’s a core reason this exists. We keep immutable, off-site copies that ransomware can’t encrypt or delete, so a hit becomes a clean restore from a known-good point instead of a ransom payment. The faster recovery comes from restores we’ve already tested, not ones we’re attempting for the first time mid-crisis.
What are RTO and RPO? +
RTO (recovery time objective) is how fast a system needs to be back; RPO (recovery point objective) is how much recent data you can afford to lose. We set both per system in writing, then design backup frequency and recovery method to hit them, so expectations and reality match before a disaster, not after.
Do you back up Microsoft 365 too? +
Yes. Microsoft 365 is a common blind spot because Microsoft protects its infrastructure, not your data against deletion, retention gaps, or a compromised account. We back up Exchange, OneDrive, SharePoint, and Teams alongside your endpoints and servers, all under one managed service.
Explore related services
Part of a bigger system
These work together. Add what you need, managed by the same local team.
Managed IT
A full IT department for a flat per-seat price, with verified backups, monitoring, patching, and security built in. BDR is part of how we keep you running.
Learn more →
Cybersecurity
The other half of ransomware resilience: stop the attack from landing in the first place, with ZeroTrust controls, monitoring, and email protection.
Learn more →
Backup Internet
Different kind of backup: automatic cellular failover that keeps phones, payments, and apps online when your primary internet circuit fails.
Learn more →
From the blog
Related reading
Deeper dives from the Voipcom team on this topic.
Find out if your backups would survive a bad day
Book a free backup and recovery assessment. We’ll tell you what would restore, what wouldn’t, and how long it would take.