IT consulting from the team that then has to run it
Most IT consulting ends with a document. Ours starts with a free assessment of what you actually have, and the people who write the recommendation are the people who would carry it out — which tends to make the recommendation more honest.
How it works
From first call to fully handled
No rip-and-replace projects. We meet your stack where it is.
Assess
We inventory the environment and review contracts, licences and access. Read-only — nothing is changed while we look.
Prioritise
Findings are sorted into what is urgent, what belongs in this budget year, and what can wait — with the reasoning attached.
Plan
A written roadmap with sequencing and rough cost, so leadership can approve or defer each piece deliberately.
Implement or hand over
We deliver the work under a managed plan or as a scoped project — or you take the plan to someone else. The findings are yours either way.
Review
Under fully managed IT, a quarterly vCIO review revisits risk, spend and the roadmap against what actually changed.
Why it matters
The problem with advice you have to implement yourself
A traditional engagement bills for the analysis, hands over a report, and leaves. Whether the plan survives contact with your environment is somebody else's problem, and the knowledge gathered along the way walks out with the consultant. Plenty of those reports are perfectly good. They just sit in a shared drive, because the business that received them still has nobody to do the work.
We are an operator first. Voipcom runs the help desk, the patching, the security baseline and the network for businesses in the Phoenix and Denver metros, so when we recommend something we are describing work we would be accountable for delivering and supporting afterwards. That constrains what we are willing to suggest, which is the point.
Free
technology assessment, written findings you keep
Quarterly
vCIO reviews inside fully managed IT
10–200
seats is where this fits best
Local
Gilbert and Greenwood Village teams
What does an IT consultant actually do?
An IT consultant assesses a company's technology and advises on what to change — which systems to keep, replace or retire, where the security and continuity risks sit, what the next few years should cost, and how to sequence the work. The output is usually an inventory, a risk summary and a prioritised roadmap. The role is advisory by definition: a consultant recommends, and somebody else operates. That separation is why the discipline exists, and also why so many recommendations are never carried out.
For a business of ten to two hundred people the practical question is rarely "what is best practice" — it is "what is worth doing here, in what order, given this budget". That requires knowing what you already own and what it is costing you, which is why a serious engagement starts with an inventory rather than a proposal. It is also why we do the assessment before quoting anything: a recommendation made without counting the machines is a guess with formatting.
What is a vCIO, and do you need one?
A vCIO — virtual chief information officer — is a part-time strategic technology role for a business too small to employ a CIO but too complex to run technology by instinct. The job is not day-to-day support. It is the quarterly conversation about risk, spend and sequencing: what is ageing out, what the insurer or a client security review will ask for, what next year's refresh costs, and which projects should be funded first.
At Voipcom the vCIO layer is part of Fully Managed IT rather than a separate purchase, and it takes the form of a quarterly review covering budget and roadmap. That suits companies in roughly the ten to two hundred seat range, where decisions are consequential enough to need structure but not frequent enough to justify a full-time executive. If you have no internal IT at all, this is usually the part that has been missing.
IT consulting in Phoenix and Denver
Voipcom works from two offices: a Gilbert headquarters serving Phoenix and the East Valley, and a Greenwood Village office serving Denver and the Front Range. That matters for an assessment because a meaningful inventory involves looking at the network closet, the ageing server nobody mentions, and the cabling in the ceiling — not only what a remote agent can enumerate.
Businesses outside those metros are supported remotely, and the assessment still works: most of what matters is visible in the tenant, the endpoints and the contracts. What we will not do is claim a local presence where there is not one. On-site work is centred on the Phoenix and Denver metros, and we say so rather than listing every suburb as an office.
What we offer
What the consulting actually covers
Scoped to decisions a 10-to-200-seat business genuinely has to make.
Technology assessment
An inventory of endpoints, servers, accounts, licences and contracts — what you own, what it costs, and what nobody has looked at in years.
Risk and security review
Where the exposure actually is: unpatched machines, dormant accounts with access, backups nobody has tested, and single points of failure.
Budget and lifecycle planning
Which hardware is due for replacement and when, so refreshes land in a budget cycle instead of an emergency.
Microsoft 365 and cloud advisory
Licence fit against actual usage, tenant security posture, and whether a migration is worth doing at all.
Network and infrastructure planning
Capacity, wireless coverage, failover and cabling for an office move, a new site or a growing headcount.
Vendor and contract review
What you are paying each supplier, what overlaps, and which renewals are worth renegotiating or ending.
The difference
Advice-only consulting vs consulting from your operator
Both produce a plan. They differ in who is still there when it has to work.
Why partner with Voipcom
Why this is different from a consultancy
- The assessment is free, and the written findings are yours whether or not you hire us
- The people advising are the people who would implement and support it
- No hourly advisory billing, so there is no incentive to extend the analysis
- Local teams in Gilbert and Greenwood Village, not a remote engagement
FAQ
Common questions
How much does IT consulting cost? +
The technology assessment is free, and the written findings are yours whether or not you go further. We do not sell advisory time by the hour. Work that follows is delivered either under a managed plan — Managed IT Essentials at $85 per seat per month or Fully Managed IT at $150 per seat per month — or as a project scoped and quoted before it starts.
Is the assessment genuinely free? +
Yes, and it is not a sales call with a checklist. It takes a couple of conversations and some read-only access, and produces an inventory, a risk and support-gap summary, immediate priorities, a recommended service model and budget guidance. You keep all of it if you decide not to hire us.
Do we have to buy managed IT to get the consulting? +
No. The assessment stands on its own and plenty of businesses take the findings and act on them independently. We would rather be the obvious choice afterwards than charge for the analysis up front.
What happens during the assessment? +
We inventory endpoints, servers, accounts, licences and contracts; review backups, patching and access; and look at where a single failure would stop the business. Nothing is changed in your environment while we look — the access we ask for is read-only.
How long does it take? +
It depends on the size and messiness of the environment, so we scope it with you rather than quoting a standard duration. Most of the elapsed time is waiting on access and on people, not on the work itself.
Can you review our current IT provider? +
Yes. A common reason for the assessment is that leadership suspects they are paying for something they are not receiving. We report what we find — including where the incumbent is doing a decent job, which is sometimes the answer.
You also sell the services you recommend. Is that a conflict? +
It is a fair question and worth stating plainly: yes, we have a commercial interest. Two things constrain it. The assessment is free and its findings are yours, so there is no billable analysis to extend. And because we would operate whatever we recommend under a flat per-seat price, over-specifying creates work we then have to absorb. If you want a genuinely disinterested opinion, hire an advisor who sells nothing — that is a legitimate choice, and the inventory we produce will still be useful to them.
Do you do one-off projects without an ongoing agreement? +
Yes. Migrations, office moves, cabling, server replacements and infrastructure work are scoped and quoted as their own projects, with a defined start and finish.
What is a vCIO? +
A virtual chief information officer: a part-time strategic technology role covering risk, budget and roadmap rather than day-to-day support. At Voipcom it is included in Fully Managed IT as a quarterly review, not sold separately.
What size businesses is this for? +
Roughly 10 to 200 seats. Below that the decisions are usually simple enough not to need a roadmap; well above it, you are generally hiring internally rather than outsourcing the thinking.
Explore related services
Part of a bigger system
These work together. Add what you need, managed by the same local team.
Fully Managed IT
Where most assessments end up: the whole environment run for a flat per-seat price, with quarterly vCIO reviews.
Learn more →
Co-Managed IT
Keep your internal IT lead and add tooling, patching capacity and an escalation bench behind them.
Learn more →
Cybersecurity
The controls an assessment usually recommends first: application control, endpoint protection and email security.
Learn more →
Cloud Solutions
Migration and cloud planning, once the assessment has established whether a move is worth making.
Learn more →
From the blog
Related reading
Deeper dives from the Voipcom team on this topic.
Find out what you actually have
A free technology assessment: inventory, risks, priorities and budget guidance, written down and yours to keep.