Phoenix, AZ · managed IT
Managed IT services in Phoenix from a staffed Gilbert office
Voipcom runs managed IT for Phoenix businesses from our Gilbert headquarters: monitoring, patching, Microsoft 365, a help desk, and a security baseline, with same-day on-site support when the work needs an engineer in the room. The Arizona line is (480) 571-4454.
1530 E Williams Field Rd, Suite 201, Gilbert, AZ 85295
Monday to Friday, 8:00 AM to 5:00 PM
(480) 571-4454What is included
What the Phoenix managed IT plan covers
Scope and prices already published on the pricing page and the Gilbert headquarters page.
Essentials at $85 per seat
Managed IT Essentials is $85 per seat per month. A seat is a person you want supported.
Fully Managed at $150 per seat
Fully Managed IT is $150 per seat per month and includes the complete IT and cybersecurity scope, patch management, the ZeroTrust platform, and unlimited support.
Help desk on weekdays
The help desk is staffed Monday to Friday, 8:00 AM to 5:00 PM local time. Monitoring, patching, and security enforcement keep running outside those hours.
Same-day on-site in Phoenix
Downtown, Midtown, and the Camelback corridor are routine same-day trips from Gilbert. Deer Valley and Desert Ridge are reached up the Loop 101 or SR-51.
Security controls you can describe
The published stack includes multi-factor authentication, managed endpoint protection, encrypted email, and tested backups. HIPAA controls are available at $50 per IT seat per month on top of the managed plan.
Phones from the same team
Business VoIP can sit on the same contract, so a call-quality problem and a network problem do not bounce between two companies.
Managed IT for the way Phoenix offices are spread out
A Phoenix managed IT relationship has to cover more than one kind of building. The Phoenix city page already names the districts we work: Downtown and Midtown, the Camelback corridor and the Biltmore, Sky Harbor and 44th Street, Deer Valley, Desert Ridge, Arcadia, Ahwatukee, and Roosevelt Row. Day-to-day work (monitoring, patching, Microsoft 365, backups, and the help desk) is remote because that is faster. A visit is for hardware, a wiring problem, or a cutover.
The office those engineers leave from is 1530 E Williams Field Rd, Suite 201, Gilbert, AZ 85295. Phoenix is about 22 miles and about 30 minutes by the Loop 202 and I-10. That address is the one on the Arizona Google Business Profile.
Hardware, software licenses, servers, network devices, and project work are quoted separately from the per-seat fee. The seat price is the operating plan, not a blank check for a server replacement or an office move.
Business IT support, co-managed IT, and a full takeover
Business IT support near a Phoenix office can be the help desk alone, a co-managed arrangement next to an internal IT lead, or a full takeover. Co-managed IT keeps your IT lead in charge and adds tooling, patching capacity, and an escalation bench. A takeover starts with discovery and an inventory of administrative access before the help desk opens to your staff.
There is no long-term contract required. Managed IT is billed month to month, per seat, on the same terms as the pricing page.
If you searched "managed IT services Phoenix" because you want a company that is actually in the metro, start with the Gilbert address and the (480) 571-4454 number. The Google Business Profile category, photos, and posts are maintained on the Google listing itself. This page is the matching site: the service, the area, the hours, and the office.
Office
Where to reach Voipcom
Addresses and phone numbers from the published offices.
FAQ
Questions about this service
Do you provide managed IT services in Phoenix?
Yes. Monitoring, patching, Microsoft 365, backups, the help desk, and security are run from the Gilbert headquarters, with same-day on-site support in Phoenix when the job needs an engineer on site.
How much does managed IT cost in Phoenix?
Managed IT Essentials is $85 per seat per month. Fully Managed IT is $150 per seat per month. Hardware, licenses, servers, network gear, and projects are quoted separately. HIPAA controls are $50 per IT seat per month on top of the managed plan.
Do you come on site in Phoenix?
Yes. Phoenix is about 22 miles from the Gilbert office. Downtown, Midtown, and the Camelback corridor are routine same-day trips. Deer Valley and Desert Ridge are reached by the Loop 101 or SR-51. Remote fixes stay remote.
Can you work next to our internal IT person?
Yes. That is the co-managed model: your lead keeps ownership, and Voipcom adds tooling, patching, and an escalation path.
What are the support hours?
The help desk is staffed Monday to Friday, 8:00 AM to 5:00 PM local time. Automated monitoring, patching, and security enforcement continue outside those hours.
Do you also handle phones?
Yes. Business VoIP, number porting, and the mobile and desktop apps can be added so phones and IT are one team. Voice is $35 per seat per month and is priced separately from managed IT.
Related
Keep going
City pages, the full service, and the other metro.
Managed IT near you
Phoenix and Denver options for a "near me" search.
Learn more
Managed IT in Denver
The Front Range plan, run from Greenwood Village.
Learn more
Business VoIP in Phoenix
Cloud phones from the same Gilbert team.
Learn more
Managed IT platform
What a seat covers, and how the help desk is run.
Learn more
IT support and help desk
Unlimited help desk, remote and on site.
Learn more
Phoenix service area
Districts and drive times from the Gilbert office.
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Talk with the office in your metro
Arizona (480) 571-4454. Colorado (720) 449-7577. Monday to Friday, 8:00 AM to 5:00 PM.