Read your voicemail before you ever press play
Nobody has time to dial in and sit through messages. Voicemail to email delivers every voicemail as both an audio file and AI-transcribed text straight to your inbox, with visual voicemail in the Voipcom app so you can skim, search, and act in seconds.
How it works
From first call to fully handled
No rip-and-replace projects. We meet your stack where it is.
Turn it on
Voicemail to email and transcription are part of your Voipcom voice plan; we enable them on every mailbox you choose, personal and shared.
Route the boxes
We point each voicemail box at the right inbox or person, so department messages and after-hours calls always land somewhere they’ll be seen.
Read and act
New messages arrive as audio plus transcript, show up in visual voicemail in the app, and stay searchable forever.
Why it matters
Dialing in for messages is how leads go cold
The old voicemail loop costs you deals: call in, punch a PIN, listen to each message in order, scribble the callback number, repeat. Messages pile up, the urgent one is buried at the bottom, and the lead who left it has already called your competitor.
Voicemail to email flips it. The message lands in your inbox as audio plus a clean transcript the moment it’s left, so you can triage at a glance, forward it to the right person, and search months of voicemail by keyword. With visual voicemail in the app, the whole queue is right there, no PIN required.
Included
comes with Voipcom voice plans
Audio + text
every message transcribed by AI
Searchable
find any voicemail by keyword
Any inbox
email, app, and shared mailboxes
What is voicemail to email, and how does transcription work?
Voicemail to email (sometimes called voicemail-to-text) takes the message a caller leaves on your business line and delivers it straight to your inbox the instant they hang up. You get the audio as an attachment and an AI-generated transcript in the body, so you can read the callback number and the reason for the call at a glance, on whatever device you’re already using. No dialing in, no PIN, no listening in order to find the one message that actually matters.
The transcription runs automatically on every message, which is what makes voicemail searchable: months of messages become text you can find by name, number, or keyword. Pair it with visual voicemail in the Voipcom app to manage the whole queue from your phone, and with missed-call follow-up so a voicemail can trigger an instant text back to the caller while the moment is still warm.
What we offer
Voicemail that works the way you read
Every message delivered as audio and text, wherever your team already works.
AI Voicemail Transcription
Each message is transcribed automatically, so you read the callback number and the gist without pressing play.
Audio + Text Delivery
Voicemails arrive in your inbox as both an audio attachment and searchable text, on any device.
Visual Voicemail in the App
See the whole queue at a glance, play in any order, and clear messages without dialing in for a PIN.
Searchable Message History
Transcripts make months of voicemail searchable by name, number, or keyword in seconds.
Shared & Routed Mailboxes
Route department voicemail to a shared inbox or the right person, so messages never sit unheard.
Forward & Follow Up
Hand a message off by forwarding the email, or fire an automatic text back to the caller from the same system.
The difference
Old voicemail vs voicemail to email
What changes when messages come to you instead of you dialing in for them.
Why partner with Voipcom
Voicemail handled by your phone and IT partner
- Included with Voipcom voice, not a paid add-on
- Transcription and routing set up for how your team works
- Lives in the same Voipcom apps your team already uses
- Local Phoenix and Denver support that answers the same day
FAQ
Common questions
What is voicemail to email? +
Voicemail to email is a feature that sends each voicemail to your inbox the moment it’s left, as an audio file plus an AI-generated transcript. Instead of dialing in and entering a PIN, you read or play the message from your email, forward it to a colleague, and keep a searchable record of every call, all without touching the phone keypad.
How accurate is the voicemail transcription? +
Our AI transcription handles normal business messages well, including names and callback numbers, and the original audio is always attached so you can play it back if a word is unclear. It’s built to let you triage at a glance, not to replace the recording.
What is visual voicemail? +
Visual voicemail shows your whole message queue inside the Voipcom desktop and mobile apps. You see who called and the transcript, play messages in any order, and delete or forward them, all without dialing in for a PIN.
Does it cost extra? +
No. Voicemail to email, transcription, and visual voicemail are included with Voipcom voice plans. We turn them on for every mailbox you want, personal and shared, at setup.
Can department voicemail go to a shared inbox? +
Yes. We can route any voicemail box, sales, support, or after-hours, to a shared mailbox or a specific person, so messages get seen and answered instead of sitting in a box nobody checks.
Explore related services
Part of a bigger system
These work together. Add what you need, managed by the same local team.
Auto Attendants & IVR
Greet and route every caller automatically, so the right messages reach the right voicemail box from the start.
Learn more →
AI Note Taker
Take voicemail transcription further: AI summaries, action items, and notes on live calls, synced where your team works.
Learn more →
Mobile & Desktop App
Where visual voicemail lives, calls, texts, and messages in sync across every device, no desk phone required.
Learn more →
From the blog
Related reading
Deeper dives from the Voipcom team on this topic.
Stop dialing in for messages
See voicemail to email, transcription, and visual voicemail live on your own numbers in a 30-minute demo.