As we move into holiday shopping season, the scammers and hackers are hard at work trying to steal your information. We at Voipcom have come up with this list of 5 Security Tips to help you stay secure this holiday shopping season 1. Do not click suspicious links Hackers will do anything to get you …
Business texting is rapidly becoming a mainstream communication channel. Many of your potential clients may have already sent a text message to your business number. If your business number is not text message enabled, you would never know this was occurring. Similar to the phone, a text message from a client is expected to be …
In today’s tech-savvy world, where large technology organizations often prioritize self-service over customer service, the realm of telecommunications is no exception. When it comes to your business phones and communications, the choice between self-service and customer service can significantly impact your organization’s efficiency and effectiveness. In this blog, we’ll delve into the crucial considerations of …
Did you know that an IVR can reduce customer service costs by up to 30 percent? That’s according to the Aberdeen Group, and it’s just one of the many reasons why setting up an IVR (Interactive Voice Response) is a game-changer for your business. Today, we’re diving deep into the art of creating an …
Everything You Need To Know When Setting Up An IVR (Auto Attendant) Read More »
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